Shipping and Return

Delivery:

We will ship out the product within 72 hours after the order has been placed successfully on website.

Shipping Fee: (Currently only available in Hong Kong)

First 1Kg HKD 30
> 1kg HKD 12 for every 0.5kg

 

No return or exchange are accepted for opened product, therefore, customers should always double check product details (e.g. brand, lens power) are correct upon receipt of delivery.

Return Policy:

We have a 7 days Product Exchange Policy. Please contact us within 7 days upon receipt of package delivery via email or Whatsapp. We will send you a Product Exchange Confirmation afterwards.

You may either ship back the product to our office or make exchange at our retail store within 3 days after receiving our Product Exchange Confirmation. We only accept products that are unopened, without damage on their packaging and in a re-sellable condition. Customers are responsible for all shipping cost related to return and exchange products. 

We do not accept refund.